Work
Four stories about expanding a product, building a design function, using working prototypes, and leading across international markets.
From One Channel to a Loyalty Platform
How product design supported Cartera's expansion from hosted affiliate sites into APIs, extensions, mobile SDKs, card-linked offers, and dining.
Platform DesignB2B SaaSLoyalty
Building the Product Design Function
Growing a team, developing designers, clarifying responsibilities, and establishing working practices across design, product, and engineering.
People LeadershipOperating ModelAccessibility
Care.com: Startup, Europe, and IPO
Growing from an early design hire into a European design leader while Care.com expanded from a Boston startup into a public global company.
Career GrowthMobileB2B
Making Product Decisions with Working Prototypes
Using AI-assisted development to turn an idea into a responsive, functional product that teams could review before engineering began.
AI/MLRapid PrototypingLoyalty